The purpose of this study was to look into the English needs of Sharia bank employees in Semarang, Central Java. Qualitative research was used as the design research of this research. Thesubject of this research was30 bank employees in one sharia bank in Semarang. Research data was collected by using interviewsand questionnaires. The result of this research showed that: (1) Speaking and listening skills are more needed in their work especially as customer service thanreading and writing skills; (2) Sharia bank employees also need English material especially in the terms of banking, accounting,and also computer programs. The employees need more about special termsrelate to their jobs. Besides that, they also need skills in writing business correspondence for back-office positions.
Lampiran:
PENELITIAN_FIX.pdf